2assist

Simple Free Helpdesk And Bug Tracker

Sancho Configuration

Using FileZilla open config.php, which is located in root directory of Sancho

Database Connection

Change your password, the one you entered earlier during PostgreSQL installation.
'db' => array (
  'host'   => 'pgsql:host=localhost;dbname=postgres',
  'user'   => 'postgres',
  'pass'   => 'your-password',
  'schema' => 'public'
);

Root Account

Enter desired username and password. Root account is stored in configuration and does not require database. The password must be in plain text.

Note: All passwords (including Admin password) are encrypted using sha1 before sending over the Internet.

Important: If root.username is changed later, make sure the name does not clash with usernames from user table.

'root.username' => 'your-username',
'root.password' => 'your-password',
'root.company'  => 'Optional'

Site Email

Enter email addresses you want Sancho to forward "Contact Us" message to.
'email.forward' => 'info@your-host.com',
'email.link'    => 'info@your-host.com',
When all of the lines display "ok", click Create Tables. If successful then the message will appear confirming that Sancho has been installed.

Remove Configuration page

You do not need to delete config.php. Instead, using FileZilla open config.php and set show.config_status to false.
'show.config_status' => false,
Refresh the page.
2assist - Sancho should now be online.